Norme sulla Privacy e sui Cookie

Privacy policy

Last update: November 2022

At SOLVERMEDIA, we are committed to protecting your privacy and security. We believe it is important for you to know what personal data we, SOLVERMEDIA B.V., Stationsplein 91, 5211 BM, 's-Hertogenbosch (“Solver”, “we”, “us” or “Data Controller”), collect from you (and third parties), why we collect them, how we use them and what rights you might be entitled to as a data subject or user of our website .

In this privacy notice we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully before submitting any personal information and/or filling in any electronic forms on this website.

In our processing, we comply with the requirements of the General Data Protection Regulation (EU) 2016/679 and the Italian regulations on the processing of personal data. This means, among other things, that we have put in place appropriate technical, organizational and security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. The processing is carried out by means of computer and/or telematic tools, with organizational methods strictly related to the indicated purposes.

Data Controller and contact details:

Solvermedia B.V., Stationsplein 91, 5211 BM, 's-Hertogenbosch


e-mail: __________________

For questions about our privacy policy or questions about access to and changes to (or deletion of) your personal data and other rights, you can contact us using the Contact Details mentioned above.

What personal data we collect and how we process and use them

When you visit and use our website, we obtain certain information from you. That can be personal data. We only store and use the personal data that are provided directly by you, in the context of the service you have requested, or of which it is clear that they are provided to us for processing.

We can therefore collect data on you, such as personal information like your name and surname, e-mail address, phone number, shipping address and billing address, browsing data and shopping habits.

a) Your personal data may be processed for the following purposes:

to conclude and perform the agreement for the purchase of products offered on our website;
so that you can register on our website in order to use the related services;
to manage any requests you submit.
Legal basis: to conclude and perform an agreement to which you are a party or to execute any pre-contractual measures adopted upon your request.

b) In addition, with your optional and prior express consent, we can use your personal data to:

send you our news and promotions through e.g. email, texts, phone calls or regular mail;
send you commercial and promotional communications on our products and services and to carry out opinion polls and market research (via email, SMS, phone and post);
send you surveys to evaluate your satisfaction on our services and/or products;
personalize the website and our commercial communications based on your habits and interests.
Legal Basis: your consent.

You can opt-out of receiving such communications at any time. To withdraw your consent, please contact directly us (see contacts above) or you may unsubscribe using the link in the newsletter. Such a withdrawal will not affect the lawfulness of the processing prior to the consent.

c) Please note that we may process your personal data without your knowledge or consent where this is required or permitted by law and to carry out security checks, in order to prevent and protect your data from fraudulent

activity, counterfeiting and abusive conduct that represent a violation of current legislation, contractual provisions applicable to the Site and the related services.

Legal basis: to fulfil a legal obligation or a legitimate interest of ours.

Data retention

Your Data are retained for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Recipients and Transfer of Personal Data 

We may disclose your personal information to the following types of third parties:

(i) other DAB Group companies, subsidiaries, affiliates even if not located in the EU.

(ii) transport company commissioned with the delivery, credit institution, consultants, companies providing IT services, who carry out outsourcing activities on behalf of the Controller, in their capacity as data processors;

(iii) judicial authorities, as well as those subjects to whom communication is required by law.

When we transfer your data to third parties (i) and (ii) they will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Ordinarily we do not transfer your personal data outside of the UE/European Economic Area (EEA) but where it is required to do so we will only transfer the data when an adequate level of protection to the treatment of your data is ensured.

Your rights 

Being the data subject, you have the following rights according to:

art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein;
art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us;
art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is requiredto exercise the right of freedom of expression and information;
for compliance with a legal obligation;
for reasons of public interest or
for establishing, exercising or defending legal claims;
· art. 18 GDPR, the right to request restriction of processing of your personal data, insofar asthe accuracy of the data is contested by you;
the processing is unlawful, but you refuse their erasure;
we no longer need the data, but you need it to establish, exercise or defend legal claims, or
you have lodged an objection to the processing in accordance with art. 21 GDPR;
art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
art. 77 GDPR, the right to complain to a supervisory authority.

We use cookies (small text files placed on your device) and similar technologies to provide the service related to our websites and to help collect data. We invite you to view and read our Cookie Policy.

Third party websites

This privacy statement does not apply to third-party websites that are linked to our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

Changes to this privacy notice

We reserve the right to make changes to this privacy notice. It is recommended that you consult this webpage regularly so that you are aware of these changes. 

Cookie policy

This Website uses of cookies and similar technologies in compliance with relevant legislation.

We use cookies and similar tools to provide website functionality, remember your preferences, analyse traffic and improve our websites, personalise content.

What are cookies? ‘Cookies’ are small text files that are stored on your computer. Our online shops use cookies to improve and to secure our internet presence - for example to increase the navigation on our platform. Furthermore, cookies help us to analyse the frequency of our webpage views and the general navigation. Please note that some of these cookies are transmitted from our server to your system. In most cases these cookies are so called "Session -Cookies". Session cookies are deleted automatically from your hard-disk after your visit of our shops. Other cookies remain on your computer and allow us to recognize your computer during your next visit (so called ‘persistent’ cookies). These cookies allow us to welcome you with your username and spare you retyping of your password and filling out forms with your data for subsequent orders.

Are cookies safe?

Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. You can find more information about cookies at and For a video about cookies visit

How do we use cookies ?

Our website uses cookies first-party and third-party cookies for a number of purposes.

What types of cookies do we use?

On our website we might use the following categories of cookies:

· Necessary: these cookies are essential for the website to function properly and ensure basic functionalities and security features of the website, anonymously.

· Functional cookies. We use these cookies to remember your preferences and choices you make on the site such as the language selected.

· Performance cookies: We use these cookies to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

· Analytics cookies: We use these cookies to keep track of how visitors use our website. We use them only for internal research on how we can improve our service. The cookies tell us how you interact with our website – as an anonymous user. We don’t share this data with any third parties or used for any other purpose.

Can I turn off cookies and/or manage my preferences? You have the ability to accept or decline cookies or be notified each time a cookie is about to be used by modifying the settings in your browser.

The majority of browsers are configured to accept, control or potentially disable cookies through the settings. The procedures for major browsers are as follows: Internet Explorer: Safari: Chrome: Firefox:

You are free to disable cookies through your browser. However, some of our services may not function properly if you disable cookies.

Changes to this cookie notice

We reserve the right to make changes to and/or update this cookie policy. It is recommended that you consult this webpage regularly so that you are aware of these changes/updates.

For questions about this cookie policy you can contact us using the Contact Details mentioned above.